Your IP : 216.73.216.79
<?php
namespace app\controllers;
use Yii;
use app\models\Ticket;
use app\models\TicketSearch;
use yii\web\Controller;
use yii\web\NotFoundHttpException;
use yii\filters\VerbFilter;
use Ramsey\Uuid\Uuid;
use Ramsey\Uuid\Exception\UnsatisfiedDependencyException;
use yii\helpers\Url;
use app\models\Log;
use app\models\LogSearch;
use app\models\Projects;
use yii\web\UploadedFile;
use app\models\User;
use app\models\ParamList;
use app\models\Messages;
/**
* TicketController implements the CRUD actions for Ticket model.
*/
class TicketController extends Controller {
/**
* {@inheritdoc}
*/
public function behaviors() {
return [
'verbs' => [
'class' => VerbFilter::className(),
'actions' => [
'delete' => ['post'],
],
],
'access' => [
'class' => \yii\filters\AccessControl::className(),
'only' => ['index', 'create', 'update', 'view', 'sendmessage'],
'rules' => [
// allow authenticated users
[
'allow' => true,
'roles' => ['@'],
//'roles' => ['?'],
],
// everything else is denied
],
],
];
}
public function actionIndex() {
$searchModel = new TicketSearch();
$dataProvider = $searchModel->search(Yii::$app->request->queryParams);
return $this->render('index', ['searchModel' => $searchModel, 'dataProvider' => $dataProvider,]);
}
public function actionIndexadmin() {
$searchModel = new TicketSearch();
$dataProvider = $searchModel->searchadmin(Yii::$app->request->queryParams);
return $this->render('indexadmin', ['searchModel' => $searchModel, 'dataProvider' => $dataProvider,]);
}
public function actionIndexstaff() {
$searchModel = new TicketSearch();
$dataProvider = $searchModel->searchstaff(Yii::$app->request->queryParams);
return $this->render('indexstaff', ['searchModel' => $searchModel, 'dataProvider' => $dataProvider,]);
}
public function actionView($uuid) {
$model = $this->findModel($uuid);
return $this->render('view', ['model' => $model]);
}
public function actionViewadmin($uuid) {
$model = $this->findModel($uuid);
if ($model->load(Yii::$app->request->post())) {
$model->updated_at = date("Y-m-d H:i:s");
$model->updated_by = Yii::$app->user->identity->id;
if ($model->save()) {
$Log = new Log();
$Log->insertlog('ticket', 'update', $model->id);
$this->getView()->registerJs("swal.fire({position: 'center-center',type: 'success',title: 'Ticket have been updated',showConfirmButton: false,timer: 1500,}).then(function(result){window.location = '" . Url::toRoute('ticket/indexadmin') . "';});");
}
}
return $this->render('viewadmin', ['model' => $model]);
}
public function actionViewstaff($uuid) {
$model = $this->findModel($uuid);
if ($model->load(Yii::$app->request->post())) {
$model->updated_at = date("Y-m-d H:i:s");
$model->updated_by = Yii::$app->user->identity->id;
if ($model->save()) {
$Log = new Log();
$Log->insertlog('ticket', 'update', $model->id);
$this->getView()->registerJs("swal.fire({position: 'center-center',type: 'success',title: 'Ticket have been updated',showConfirmButton: false,timer: 1500,}).then(function(result){window.location = '" . Url::toRoute('ticket/indexstaff') . "';});");
}
}
return $this->render('viewstaff', ['model' => $model]);
}
/**
* Creates a new Ticket model.
* If creation is successful, the browser will be redirected to the 'view' page.
* @return mixed
*/
public function actionCreate() {
$ParamList = new ParamList();
$model = new Ticket();
$model->uuid = Uuid::uuid4();
$model->submit_at = date("Y-m-d H:i:s");
$model->user_id = Yii::$app->user->identity->id;
$model->ticket_status = 'open';
$model->staff_status = 'pending';
$model->level = 'low';
if ($model->load(Yii::$app->request->post())) {
$attachment = '';
$model->file_attach = UploadedFile::getInstance($model, 'file_attach');
if (!empty($model->file_attach)) {
$file_name = 'uploads/' . date("YmdHis") . '.' . $model->file_attach->extension;
if ($model->file_attach->saveAs($file_name)) {
$model->file_attach = $file_name;
$attachment = '<a href="https://helpdesk.dynaweb4.work/web/' . $model->file_attach . '">Click here to view attachment</a>';
}
}
$project_name = '';
$staff_pic = [];
if (!empty($model->project_id)) {
if (($model2 = Projects::findOne($model->project_id)) !== null) {
$project_name = $model2->name;
$model->staff_pic = $model2->pic1;
$model->staff_pic2 = $model2->pic2;
if (!empty($model->staff_pic))
$staff_pic[] = $model->staff_pic;
if (!empty($model->staff_pic2))
$staff_pic[] = $model->staff_pic2;
}
}
if ($model->save()) {
$ticket_no = strtoupper('HELP-' . date('M') . '-' . date('Y') . '-' . sprintf("%04d", $model->id));
//update ticket_no
if (($modelUpdate = Ticket::findOne(['uuid' => $model->uuid])) !== null) {
$modelUpdate->ticket_no = $ticket_no;
if ($modelUpdate->save()) {
$modelPic = User::find()->where(['IN', 'id', $staff_pic])->all();
if (!empty($modelPic)) {
foreach ($modelPic as $rowPic) {
//send email
$email_content = '<html>
<body>
<div style="font-family: \'Century Gothic\', CenturyGothic, AppleGothic, sans-serif; font-size: 14px;background-color:rgb(234,234,234);padding:2em 0;">
<div style="width:70%;background-color:white;margin:0 auto;padding:5em 5em 5em 5em;border:1px solid #ccc;">
<p>Hi ' . $rowPic->name . ',</p>
<p>New ticket has been submit at Blunet Helpdesk System and assign to you as below:</p>
<table border="1" cellpadding="5" cellspacing="0">
<tr>
<td>Project Title</td>
<td>' . $project_name . '</td>
</tr>
<tr>
<td>Type</td>
<td>' . $ParamList->getlabel(40, $model->type) . '</td>
</tr>
<tr>
<td>Problem Summary</td>
<td>' . $model->summary . '</td>
</tr>
<tr>
<td>Problem Details</td>
<td>' . $model->details . '</td>
</tr>
<tr>
<td>Attachment</td>
<td>' . $attachment . '</td>
</tr>
</table>
<p>Please login into Blunet Helpdesk System for more information</p>
<p>- Admin -</p>
</div>
</div>
</body>
</html>';
Yii::$app->mailer->compose()
->setFrom(Yii::$app->params['senderEmail'])
->setTo($rowPic->email)
->setSubject('Helpdesk : New Ticket')
->setHtmlBody($email_content)
->send();
}
}
$Messages = new Messages();
$Messages->ticket_id = $model->id;
$Messages->user_id = Yii::$app->user->identity->id;
$Messages->msg = $model->summary;
$Messages->send_at = date("Y-m-d H:i:s");
$Messages->save(false);
$Log = new Log();
$Log->insertlog('ticket', 'create', $model->id);
$this->getView()->registerJs("swal.fire({position: 'center-center',type: 'success',title: 'Ticket have been created',showConfirmButton: false,timer: 1500,}).then(function(result){window.location = '" . Url::toRoute('ticket/index') . "';});");
}
}
}
}
return $this->render('create', ['model' => $model,]);
}
/**
* Updates an existing Ticket model.
* If update is successful, the browser will be redirected to the 'view' page.
* @param integer $id
* @param string $uuid
* @return mixed
* @throws NotFoundHttpException if the model cannot be found
*/
public function actionUpdate($id, $uuid) {
$model = $this->findModel($id, $uuid);
if ($model->load(Yii::$app->request->post()) && $model->save()) {
return $this->redirect(['view', 'id' => $model->id, 'uuid' => $model->uuid]);
}
return $this->render('update', [
'model' => $model,
]);
}
/**
* Deletes an existing Ticket model.
* If deletion is successful, the browser will be redirected to the 'index' page.
* @param integer $id
* @param string $uuid
* @return mixed
* @throws NotFoundHttpException if the model cannot be found
*/
public function actionDelete($id, $uuid) {
$this->findModel($id, $uuid)->delete();
return $this->redirect(['index']);
}
/**
* Finds the Ticket model based on its primary key value.
* If the model is not found, a 404 HTTP exception will be thrown.
* @param integer $id
* @param string $uuid
* @return Ticket the loaded model
* @throws NotFoundHttpException if the model cannot be found
*/
protected function findModel($uuid) {
if (($model = Ticket::findOne(['uuid' => $uuid])) !== null) {
return $model;
}
throw new NotFoundHttpException('The requested page does not exist.');
}
public function actionCloseticket($id) {
$output = "";
if (($model = Ticket::findOne($id)) !== null) {
$model->ticket_status = 'closed';
$model->staff_status = 'done';
$model->closed_at = date("Y-m-d H:i:s");
$model->closed_by = Yii::$app->user->identity->id;
if ($model->save(false)) {
$user_arr[] = $model->user_id;
if (!empty($model->staff_pic))
$user_arr[] = $model->staff_pic;
if (!empty($model->staff_pic2))
$user_arr[] = $model->staff_pic2;
$modelUser = User::find()->where(['IN', 'id', $user_arr])->all();
if (!empty($modelUser)) {
foreach ($modelUser as $rowUser) {
//send email
$email_content = '<html>
<body>
<div style="font-family: \'Century Gothic\', CenturyGothic, AppleGothic, sans-serif; font-size: 14px;background-color:rgb(234,234,234);padding:2em 0;">
<div style="width:70%;background-color:white;margin:0 auto;padding:5em 5em 5em 5em;border:1px solid #ccc;">
<p>Hi ' . $rowUser->name . ',</p>
<p>Ticket <b>' . $model->ticket_no . '</b> has been closed.</p>
<p>Please login into Blunet Helpdesk System for more information</p>
<p>- Admin -</p>
</div>
</div>
</body>
</html>';
Yii::$app->mailer->compose()
->setFrom(Yii::$app->params['senderEmail'])
->setTo($rowUser->email)
->setSubject('Helpdesk : Closed Ticket')
->setHtmlBody($email_content)
->send();
}
}
$Log = new Log();
$Log->insertlog('ticket', 'closed', $model->id);
$output = 'success';
} else
$output = 'failed';
}
return $output;
}
public function actionSendmessage() {
$ticket_id = $_POST['ticket_id'];
$ticket_uuid = $_POST['ticket_uuid'];
$msg = $_POST['msg'];
$Messages = new Messages();
$Messages->ticket_id = $ticket_id;
$Messages->user_id = Yii::$app->user->identity->id;
$Messages->msg = $msg;
$Messages->send_at = date("Y-m-d H:i:s");
$Messages->save(false);
if (($model = Ticket::findOne($ticket_id)) !== null) {
$user_arr[] = $model->user_id;
if (!empty($model->staff_pic))
$user_arr[] = $model->staff_pic;
if (!empty($model->staff_pic2))
$user_arr[] = $model->staff_pic2;
$User = new User();
$modelUser = User::find()->where(['IN', 'id', $user_arr])->all();
if (!empty($modelUser)) {
foreach ($modelUser as $rowUser) {
//send email
$email_content = '<html>
<body>
<div style="font-family: \'Century Gothic\', CenturyGothic, AppleGothic, sans-serif; font-size: 14px;background-color:rgb(234,234,234);padding:2em 0;">
<div style="width:70%;background-color:white;margin:0 auto;padding:5em 5em 5em 5em;border:1px solid #ccc;">
<p>Hi ' . $rowUser->name . ',</p>
<p>Below is the new message for ticket <b>' . $model->ticket_no . '</b> send from <b>' . $User->getusername($Messages->user_id) . '</b></p>
<p><b><i>"' . $Messages->msg . '"</i></b></p>
<p>Please login into Blunet Helpdesk System for more information</p>
<p>- Admin -</p>
</div>
</div>
</body>
</html>';
Yii::$app->mailer->compose()
->setFrom(Yii::$app->params['senderEmail'])
->setTo($rowUser->email)
->setSubject('Helpdesk : New Message')
->setHtmlBody($email_content)
->send();
}
}
}
if (Yii::$app->user->identity->role == 'ADMIN')
return $this->redirect(['viewadmin', 'uuid' => $ticket_uuid]);
else if (Yii::$app->user->identity->role == 'STAFF')
return $this->redirect(['viewstaff', 'uuid' => $ticket_uuid]);
else
return $this->redirect(['view', 'uuid' => $ticket_uuid]);
}
}